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You will receive a call up to two days prior to your delivery notifying you of a time window when your merchandise can be expected.
Someone over the age of 18 must be home to accept the merchandise. You or your designee will have to sign stating that everything on your order was delivered and free of damage.
In most cases, no. Contact your local store and ask them if this is an option.
Some light moving of merchandise can be performed. If your home is not ready for delivery, please contact your local store to reschedule.
Due to liability concerns, we have the following restrictions to our delivery process:
Additional restrictions could apply to your local store. Please ask your sales associate for details.
You certainly can. Contact your local store for pickup details.
Peace of mind. Our delivery service ensures the merchandise is handled correctly and placed in your home without damage. If our delivery team damages merchandise during the process, we are responsible for replacing the merchandise to your satisfaction. No such guarantee comes with merchandise that is picked up. What’s more, in the unlikely event of a manufacturer’s defect, we will be responsible for the transport of your replacement merchandise only if delivery was originally chosen on your order. Let us take the hassle out of transporting and maneuvering merchandise for you.
In addition to Badcock's customer satisfaction guarantee, your purchase price includes the item and any light assembly required. When more difficult assembly is required, a separate assembly fee may be charged.
Keep in mind, your purchase may be delivered to your home for an additional delivery fee.
If you are missing parts, please contact your local store.
Badcock offers so much more than just furniture. It’s a one-stop shopping location for everything one needs to make their home its best, including decorative accessories, electronics, gifts, appliances, linens and other home accents. Badcock dedicated to offering consumers more products and more selection for a more satisfying shopping experience.
If you haven’t already visited one of our more than 350 retail home furnishing centers in eight southeastern states, when you do, you can expect to find quality craftsmanship; great values; and friendly, knowledgeable associates. Plus over 75% are Badcock stores are owned by Badcock dealers. Our unofficial slogan is "Badcock makes it easy," and that applies to both our customers and dealers alike. Badcock provides dealers with consigned merchandise, consumer financing, and operational support that allows dealers to own their own business at a reduced start-up cost.
Badcock is continually implementing new ways to support its dealers’ pursuit of success and involves dealers in the exploration and development of such programs. The Corporation offers comprehensive training and mentoring programs and assists in everything from site selection to store design. It also provides dealers with a wide range of comprehensive support services, as well as free workshops and seminars.
The benefits of owning a Badcock dealership include full ownership, yet without the capital expense customarily required to own and operate a business. Badcock dealers also do not have to provide account financing to consumers. These benefits enable dealers to concentrate on selling to customers, while building equity and increasing the value of their business.
Badcock is committed to keeping the focus on the success and profitability of dealer owned and operated stores. Badcock continues to refine and improve site selection and advertising to further increase store success. Not content to rely on past success, Badcock has drastically accelerated corporate reinvestment into the infrastructure to improve efficiency and to position Badcock to capitalize on future opportunities.
There are no specific capital requirements to open a Badcock dealership. In addition, financing options are available for eligible dealers. For instance, Badcock is listed on the Small Business Association's National Franchise Registry, which will allow dealers to apply for SBA financing.
The furniture retail business generally allows for more flexibility and a better quality of life that many find preferable to the long hours of food retail and the personnel issues of a service oriented business. For Badcock in particular, the unique dealer model provides dealers with consigned inventory and an in-store financing option for the customers, so the capital expenses are lower. The past 100+ years have proven Badcock as a successful, stable company with a long history of customer satisfaction. Badcock eagerly embarks on a plan of continued growth and modernization that includes further integration of its Badcock &more concept as well as expansion plans throughout the Southeast.
Although Badcock prefers owner-operators, investors can act as a financial backer while having a store manager run day to day operations. The investor is, however expected to gain a thorough working knowledge of the business over time.