Planning for Delivery

We want you to have the best experience possible, so here are some tips on preparing for your delivery.

   Prepare your home

  • Securing low-hanging light fixtures
  • Removing doors if necessary
  • Putting rugs in place
  • Moving other furniture, pictures or art out of the way
  • Ensuring pets are out of the way

   Measure carefully

Before you purchase furniture, please measure the intended area in your home to be sure everything will fit accordingly. Measure the furniture by length, width and height to determine how much floor and wall space it will need. Measure the diagonal depth and width of the furniture to determine if it will fit through your home's entryways. We will not hoist furniture or remove windows.

   Also consider

  • Can your street/driveway accommodate a 26-foot truck, clear of telephone wires and any other obstructions?
  • Will the furniture and team fit through all necessary doorways, hallways or stairways with product?
  • Is your room ready for the furniture to be delivered, with space cleared?

During delivery, inspect your furniture and report any damage to our delivery team. We will work to resolve the issue promptly.