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Shipping & Delivery

What to Expect

Our delivery teams are here to make your purchase a reality.

During the sales process, your sales associate can provide an available date for your merchandise to be delivered. Up to two days prior to the delivery date, you will be contacted with a time window of when your merchandise will arrive.

On your delivery date, our trained delivery crew will ensure the merchandise is carefully transported and placed in your home where you want it. We’ll remove all the packing materials and allow you to inspect your purchase to make sure you are satisfied. After you’re satisfied with how everything is set up, we’ll leave you to enjoy your new purchase.

Contact your local store for additional details.

delivery driver
It is never too late to add a protection plan to your order!Learn more about our protection plans

We want you to have the best experience possible, so here are some tips on preparing for your delivery

Prepare your home
  • Securing low-hanging light fixtures
  • Removing doors if necessary
  • Putting rugs in place
  • Moving other furniture, pictures or art out of the way
  • Ensuring pets are out of the way
Measure carefully

Before you purchase furniture, please measure the intended area in your home to be sure everything will fit accordingly. Measure the furniture by length, width and height to determine how much floor and wall space it will need. Measure the diagonal depth and width of the furniture to determine if it will fit through your home's entryways. We will not hoist furniture or remove windows.

Also Consider
  • Can your street/driveway accommodate a 26-foot truck, clear of telephone wires and any other obstructions?
  • Will the furniture and team fit through all necessary doorways, hallways or stairways with product?
  • Is your room ready for the furniture to be delivered, with space cleared?

During delivery, inspect your furniture and report any damage to our delivery team. We will work to resolve the issue promptly.

happy customer

Happy Customers

View Testimonials

"Love my bedroom set and recliner! The staff was so patient and helpful and the delivery guys were fast and considerate while getting everything set up in my room. I would highly recommend Badcock to anyone!"

Denise W, Wilson, NC

Do you have a question about your delivery?

Contact our Customer Service team!

1-800-BADCOCK (223-2625)

Hours

Mon-Fri: 9:00 AM - 7:00 PM

Sat: 9:00 AM - 6:00 PM

Sun: Closed

FAQs