Shipping & Delivery

You will receive a call up to two days prior to your delivery notifying you of a time window when your merchandise can be expected.

Someone over the age of 18 must be home to accept the merchandise. You or your designee will have to sign stating that everything on your order was delivered and free of damage.

In most cases, no. Contact your local store and ask them if this is an option.

Some light moving of merchandise can be performed. If your home is not ready for delivery, please contact your local store to reschedule.

Due to liability concerns, we have the following restrictions to our delivery process:

• Hook up washers, dryers, or dishwashers to existing hoses, water or gas lines.
• Hook up icemakers or water lines in refrigerators.
• Carry gun safes up more than 3 steps.
• Hook up electronics to televisions

Additional restrictions could apply to your local store. Please ask your sales associate for details.

You certainly can. Contact your local store for pickup details.

Peace of mind. Our delivery service ensures the merchandise is handled correctly and placed in your home without damage. If our delivery team damages merchandise during the process, we are responsible for replacing the merchandise to your satisfaction. No such guarantee comes with merchandise that is picked up. What’s more, in the unlikely event of a manufacturer’s defect, we will be responsible for the transport of your replacement merchandise only if delivery was originally chosen on your order. Let us take the hassle out of transporting and maneuvering merchandise for you.