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Regarding the passing of Hurricane Michael and Florence: We hope that you and your loved ones remained safe during these devastating storms. If you are a customer that has optional credit insurance on your account and sustained any damage to the merchandise you purchased from us, please contact us at 877-706-8959 to determine your insurance eligibility or to discuss payment arrangements if needed. Thank you again for being a valued Badcock Home Furniture &more customer. As our family and friends assess the damage caused by these hurricanes, some of our stores remain closed in the affected areas. For information about specific store closures, please call 1-800-Badcock.
Our delivery teams are here to make your purchase a reality.
During the sales process, your sales associate can provide an available date for your merchandise to be delivered. Up to two days prior to the delivery date, you will be contacted with a time window of when your merchandise will arrive.
On your delivery date, our trained delivery crew will ensure the merchandise is carefully transported and placed in your home where you want it. We’ll remove all the packing materials and allow you to inspect your purchase to make sure you are satisfied. After you’re satisfied with how everything is set up, we’ll leave you to enjoy your new purchase.
Contact your local store for additional details.
Before you purchase furniture, please measure the intended area in your home to be sure everything will fit accordingly. Measure the furniture by length, width and height to determine how much floor and wall space it will need. Measure the diagonal depth and width of the furniture to determine if it will fit through your home's entryways. We will not hoist furniture or remove windows.Also Consider
During delivery, inspect your furniture and report any damage to our delivery team. We will work to resolve the issue promptly.
Happy CustomersView Testimonials
"Love my bedroom set and recliner! The staff was so patient and helpful and the delivery guys were fast and considerate while getting everything set up in my room. I would highly recommend Badcock to anyone!"Denise W, Wilson, NC
Do you have a question about your delivery?
Contact our Customer Service team!
Mon-Fri: 9:00 AM - 7:00 PM
Sat: 9:00 AM - 6:00 PM
You will receive a call up to two days prior to your delivery notifying you of a time window when your merchandise can be expected.
Someone over the age of 18 must be home to accept the merchandise. You or your designee will have to sign stating that everything on your order was delivered and free of damage.
In most cases, no. Contact your local store and ask them if this is an option.
Some light moving of merchandise can be performed. If your home is not ready for delivery, please contact your local store to reschedule.
Due to liability concerns, we have the following restrictions to our delivery process:
Additional restrictions could apply to your local store. Please ask your sales associate for details.
You certainly can. Contact your local store for pickup details.
Peace of mind. Our delivery service ensures the merchandise is handled correctly and placed in your home without damage. If our delivery team damages merchandise during the process, we are responsible for replacing the merchandise to your satisfaction. No such guarantee comes with merchandise that is picked up. What’s more, in the unlikely event of a manufacturer’s defect, we will be responsible for the transport of your replacement merchandise only if delivery was originally chosen on your order. Let us take the hassle out of transporting and maneuvering merchandise for you.
1350 N Broadway (US 98)
Bartow, FL 33830-3380
Sun: 11:00 AM - 4:00 PM
Mon - Fri: 9:00 AM - 7:00 PM
Sat: 9:00 AM - 6:00 PM
About W.S. Badcock